Legal

Privacy Policy

Last updated: June 2025  ·  Effective date: June 2025

This Privacy Policy describes how Ribhu Sanyal ("we", "us", or "our"), operating at ribhusanyal.in, collects, uses, and protects information when you visit our website or enrol in our courses and sessions.

1. Information we collect

We collect the following personal information when you fill out an enquiry form, book a session, or make a purchase:

• Full name
• Email address
• Phone number (if voluntarily provided)
• Musical background and interests (provided via booking forms)
• Payment information — processed securely by Razorpay; we do not store card or bank details

We also automatically collect non-personal data through cookies and analytics tools, including browser type, device type, pages visited, and approximate geographic location.

2. How we use your information

• To confirm and fulfil course enrolments and session bookings
• To communicate with you about your sessions, course access, and scheduling
• To send course materials and session recordings where applicable
• To respond to enquiries and provide support
• To send occasional updates about new courses or events (you may opt out at any time)
• To improve our website and services

3. Sharing of information

We do not sell, rent, or trade your personal information to third parties. Your data may be shared only with the following trusted service providers, strictly for operational purposes:

• Razorpay — payment processing
• Calendly — session scheduling
• Google (Meet / Drive) — session delivery and course material hosting
• Zoom — live session video conferencing

Each of these services operates under their own privacy policies and applicable data protection laws.

4. Data retention

We retain your personal data for as long as is necessary to provide our services and comply with legal obligations. Enquiry data is held for up to 12 months. Booking and payment records are retained for up to 5 years for accounting purposes.

5. Your rights

You have the right to:

• Request access to the personal data we hold about you
• Request correction of any inaccurate data
• Request deletion of your data, subject to legal retention requirements
• Opt out of marketing communications at any time

To exercise any of these rights, write to us at dhrupad@ribhusanyal.in.

6. Cookies

Our website uses essential cookies to ensure basic functionality. We may also use analytics cookies (such as Google Analytics) to understand how visitors use the site. By using this site, you consent to our use of cookies. You may disable cookies in your browser settings, though this may affect certain features.

7. Security

We take reasonable precautions to protect your personal information. All payment transactions are processed through Razorpay, which is PCI-DSS compliant. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Children's privacy

Our services are intended for individuals aged 13 and above. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal data, please contact us and we will promptly delete it.

9. Changes to this policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last updated" date. Continued use of our website following any changes constitutes your acceptance of the revised policy.

10. Contact

If you have any questions about this Privacy Policy, please contact us at: